Terms and Conditions for using Flyoutlet.com

 

The use of Flyoutlet.com web site, subject to your acceptance without modification of the terms and conditions contained herein. By using or obtaining any content, materials, data, information, products, or services through our site, you agree to the following Terms.

IMPORTANT NOTICE:
Flyoutlet.com and its agents try to secure the lowest possible fare suitable for your travel requirements based on space available at the time of booking, accessible sources of information, and knowledge of agents involved. 
Please verify the airline Fare Rules for the itinerary you are booking, since some fares are non-refundable and may result in penalties for changes or cancellations. 

 

Fare Guarantee:

Since we are using a third party information systems provider, we cannot guarantee rates or availability of certain rates.

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Therefore, Fares are not guaranteed until tickets are issued. 

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Meaning, even though you booked a reservation and gave payment information, NO CHARGE is made until all fare rules and validity are verified by our ticketing agents. 
Once all is verified as a valid fare and valid routing as per our information.

You will receive an e-mail confirmation once your tickets have been issued.

 

In case that the fare cannot be verified by our ticketing agents, one of our sales agent will call / email with an alternative booking if possible, fare and schedule may vary.   In this case - NO CHARGE will be made without your explicit approval.

SERVICE FEES. We reserve the right to charge a processing fee for issuance of your airline ticket, car rental, hotel reservation, and cruise or tour booking.

Refunds: Special fares tickets are NOT REFUNDABLE. (Published fares)

Changes, Voids, Cancellations: Flyoutlet.com charges a fee per ticket for exchanges for ‘Bargain fares’. This is in accordance with the airlines fees. The airline rules will be quoted to the customer before initiating an exchange. Additionally, some airline tickets issued are non-refundable and non-exchangeable. Flyoutlet.com will charge a void fee of $40 per ticket that is canceled at the same day of ticketing up to 5pm ET. There may also be a fee assessed in the event of a refund or cancellation of the previously above stated imposed by the travel supplier. Refunds to our customers will be made only after we have received the consent to process a refund from the passengers in writing. (Other Restrictions apply). Please email us at reservations@flyoutlet.com

 

Vouchers – Flyoutlet.com does not accept any voucher for any travel supplier.

LIABILITY DISCLAIMER. ALL INFORMATION, CONTENT, DATA, MATERIALS, PRODUCTS, AND SERVICES ARE PROVIDED ON AN "AS IS" BASIS. FLYOUTLET.COM MAKES NO WARRANTY OF ANY KIND REGARDING OUR WEB SITE. ALL INFORMATION, PRICES, AND AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY THAT OUR SITE WILL BE ERROR-FREE, UNINTERRUPTED, OR SECURE. ANY WARRANTY AS TO THE ACCURACY, COMPLETENESS AND TIMELINESS OF CONTENT ON OUR SITE IS FURTHER DISCLAIMED.

WE SHALL NOT BE RESPONSIBLE FOR BREACH OF CONTRACT OF ANY INTENTIONAL OR CARELESS ACTIONS ON THE PART OF SUCH SUPPLIERS, WHICH RESULT IN ANY LOSS, DAMAGE, DELAY, OR INJURY TO YOU OR YOUR TRAVELING COMPANIONS OR GROUP MEMBERS. UNLESS THE TERM "GUARANTEED" IS SPECIFICALLY STATED IN WRITING ON YOUR TICKETS, INVOICE, OR RESERVATION ITINERARY, WE DO NOT GUARANTEE ANY OF SUCH SUPPLIERS' RATES, BOOKINGS, RESERVATIONS, CONNECTIONS, SCHEDULING, OR HANDLING OF PERSONAL EFFECTS AND LUGGAGE.

WE SHALL NOT BE RESPONSIBLE FOR ANY INJURIES, DAMAGES, OR LOSSES CAUSED TO ANY TRAVELER IN CONNECTION WITH TERRORIST ACTIVITIES, SOCIAL OR LABOR UNREST, MECHANICAL OR CONSTRUCTION FAILURES OR DIFFICULTIES, DISEASES, LOCAL LAWS, CLIMATIC CONDITIONS, ABNORMAL CONDITIONS OR DEVELOPMENTS, OR ANY OTHER ACTIONS, OMISSIONS, OR CONDITIONS OUTSIDE OUR CONTROL.

THE TRAVELER ASSUMES COMPLETE AND FULL RESPONSIBILITY FOR, AND HEREBY RELEASES THE AGENT FROM, ANY DUTY OF CHECKING AND VERIFYING ANY AND ALL PASSPORT, VISA, VACCINATION, OR ANY OTHER ENTRY REQUIREMENTS FOR EACH DESTINATION, AND ALL SAFETY AND SECURITY CONDITIONS OF SUCH DESTINATIONS, DURING THE LENGTH OF THE PROPOSED TRAVEL.

FOR INFO ABOUT POSSIBLE RISKS AT INTERNATIONAL TRAVEL DESTINATIONS, CONTACT THE TRAVEL ADVISORY DESK OF THE U.S. STATE DEPARTMENT AT PHONE #202-647-5225.

FOR MEDICAL INFORMATION, CALL YOUR LOCAL HEALTH AUTHORITIES.

FLYOUTLET.COM ASSUMES NO RESPONSIBILITY FOR TRAVEL INDUSTRY BANKRUPTCIES AND MEDICAL AND CLIMATIC DISRUPTIONS. FLYOUTLET.COM ADVISES TRAVEL TO OBTAIN APPROPRIATE INSURANCE COVERAGE AGAINST THEM.

THE TRAVELER'S CUSTODY OF TICKETS, RESERVATIONS, TOUR DOCUMENTS, CRUISE DOCUMENTS, TRAVEL AGENCY INVOICE OR BOOKINGS AFTER ISSUANCE SHALL CONSTITUTE A CONSENT TO THE ABOVE AND AN AGREEMENT ON HIS/HER PART TO CONVEY THE CONTENTS HERETO TO HIS/HER TRAVEL COMPANIONS OR GROUP TRAVEL MEMBERS.

LIMITATION. You may use our web site for personal and non-commercial purposes only. You may not modify, copy, distribute, transmit, display, reproduce, publish, license, create derivative works from, transfer, upload, post or sell any information, products, code or services obtained from this Web site. Trademarks, logos and service marks displayed on our site are ours. Use of and access to our web site does not grant you any right to use any of the trademarks shown.

PRIVACY. Use of our site is subject to our Privacy Policy. Acceptance of our Terms and Conditions warrants acceptance of our Privacy Policy.

IMPORTANT. Please check your travel documents when you receive them. You may email us at reservations@flyoutlet.com with any questions.

CHECK-IN. Minimum check-in time for domestic flights are 1 ½ TO 2 hours; 2½ To 3 hours for international flights. Picture I.D. is required for all domestic flights. Passports and visas (when required) are mandatory for all international flights.

One way flights: certain countries demand the proper paper work for one way travel and may deny boarding for not obtaining the appropriate information prior to your travel date.

RECONFIRMATION. Flyoutlet.com advises to reconfirm flights. Domestic flights should be reconfirmed at least 24-48 hours prior to departure and international flights at least 72 hours prior to departure. Failure to reconfirm may result in the loss of your reservation or seats. Failure to use any reservations may result in automatic cancellation of all continuing and return reservations.

EXCURSION AND PROMOTIONAL FARES. Most bargain fares involve restrictions. A change in carrier's), flight's), time's), or routing's) could result in a carrier demanding a full fare. Obtain agency or airline assistance before making changes.

If you plans to change a route, apply the value of your tickets toward a re-issued one. It is not necessary to purchase a new ticket. If a refund is due, obtain a receipt from the airline. (Some penalties applies)

Departure times, flights and fares are based on current tariffs that are subject to change without notice by the airlines.

TICKETS. Canceled or unused tickets must be returned for proper credit to your account (airline rules and restrictions will apply). Lost, stolen or destroyed tickets must be paid for until refund is received from the issuing carrier, subject to an airline imposed service charge.

HOTELS are usually confirmed on a guaranteed payment basis. If you cancel or change plans, please notify your hotel's) within the time period specified.

TOUR/PACKAGE PRICES. are subject to change without notice due to currency fluctuations, tariff changes or increase in operational costs. In addition, group tours/packages are based on a minimum number of passengers traveling: if the number of passengers falls below the minimum required, a surcharge may be imposed on all other passengers.

IMPORTANT: If you arrive at an airline ticket or passenger check-in counter with your confirmed ticket and find that the airline shows no reservation for you - do not leave the counter. Check your ticket, if the status box shows "OK" for the flight in question, the airline must accommodate you on that flight, or if that is not possible, they must either find you a substitute flight or pay you denied boarding compensation. If necessary ask to speak with a supervisor.

We reserve the right to charge processing fees in the event of refunds, cancellations or special services.

Proof of identity is required for both domestic and international travel. Necessary identification includes a valid driver's license, passport and visas when required. It is each traveler's responsibility to verify the necessary travel documents required for each specific country to be visited prior to departure.

We Strongly Recommend Travel Insurance.

WHAT YOU SHOULD KNOW ABOUT THE POSSIBILITY OF AIRLINE BANKRUPTCIES

Hopefully there will not be any more airline bankruptcies, but it has to be recognized that they might occur.

If an airline declares bankruptcy, the airlines are not obligated to transport you or to refund tickets issued before the bankruptcy.

Travel agents are not allowed to refund tickets on airlines that have declared bankruptcy. Money given to a travel agent immediately becomes the property of the airlines; we are required by law to comply with the airline orders.

If an airline declares bankruptcy it might continue service, limited service, or stop service completely. Other airlines might accept passengers under limited circumstances or may refuse to accept any passengers from the defaulted carrier.

To protect yourself, we urge you to consider travel insurance. There are many travel insurance plans available for passengers to protect themselves in case of airline bankruptcies. Please ask your agent about them.


PLEASE NOTE: Retention of tickets, reservations or bookings after issuance shall constitute acceptance of all provisions in the conditions listed hereto, as well as those terms and conditions set forth in the announcements and circulars of the tour/package, cruise or service.

Contact Information:

Our email: reservations@flyoutlet.com
Phone: 216-763-0206